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One of the key elements to consider when assessing whether your organisation needs to appoint a Data Protection Officer (DPO), is to determine whether it will be regarded as a public authority under the General Data Protection Regulation’s (GDPR) Regime. It is of key importance that...

Homelessness has become an escalating problem in the UK. According to Shelter 307,000 people are sleeping rough or accommodated in temporary housing across the UK and this number is set to rise. Although staggering, these figures do not illustrate the larger problem, as they do not...

It is advisable that all organisations, regardless of size and geographic location, duly assess whether they need to appoint a Data Protection Officer (DPO). In our previous article we illustrated what the DPO role is; here, we provide you with six practical examples (names and...

Digital transformation can simplify and make processes more efficient, enabling local authorities and the public sector to assist citizens and those most vulnerable in society better. In the UK Government’s Digital Strategy there is focus on “Digital Government’, encouraging the public sector to improve its service...

Public authorities across Europe are under pressure to maintain and improve the quality of public services despite austerity cuts and demographic changes, which see an ageing population requiring increasing health and social care arrangements. National Health Services across Europe, for example, suffer the impact of Europe’s...

Trilateral Research’s integrated approach combines technology and social sciences to deliver sustainable impact. In fact, our interdisciplinary team is made of data scientists, computer scientists, social scientists and ethical and legal experts. We employ co-design methodologies with end users to develop, test and implement state of...

Trilateral Research’s SIENNA team is researching the social, economic and environmental impacts of new technologies. As part of the SIENNA project (a Horizon 2020 project funded by the European Union), Trilateral Research is conducting socio-economic and environmental impact assessments of human enhancement technologies, artificial intelligence and...

Whilst we can gain great benefits from innovative technologies that are enabling society to generate and process vast amounts of data, regular reports of privacy and customer data breaches remind us of the need to protect users’ security and the serious consequences deriving from losing...

The Digital Ethics Summit held in December 2017 focussed on AI ethics, foresight and ethics by design. The messages coming out of the summit are highly relevant for everyone who is interested in the socio-economical impacts of emerging technologies. Rowena Rodrigues, Trilateral's Senior Research Analysts...

Today Internet Organized Crime and Terrorism (IOCT) is worryingly expanding. Among others, a few examples include: ransomwares, namely malwares restricting access to files and requesting the payment of a ransom in Bitcoin to remove the restriction; theft of virtual currencies; financing of terrorist activities through...

Trilateral Research has finalised the expansion of the organisation in Ireland. The new branch is the result of several years of work in developing strong working partnerships with Irish organisations and strategically extends Trilateral’s services for the public sector and its commercial offer in technology...

Big data and artificial intelligence have the potential to provide the EU with the efficiency it needs to be competitive. With their development, comes new skills, new jobs and opportunities for economic growth. Smart manufacturing projects, like PROTEUS, are leading the way in this area by...

Trilateral Research is developing a proposal for an EU funded project focused on addressing extreme ideologies and polarisation. We are looking to collaborate with key actors (e.g., policy makers, government officials), institutions (e.g., educational institutions, health institutions, faith groups, Law Enforcement Agencies) and organisations (e.g., civil...

The iTRACK project aims at improving protection and safety of humanitarian missions with intelligent sociotechnical solutions supporting aid workers operating in areas of humanitarian disaster with: tracking threat detection navigation logistics coordination In 2017 the project is as timely as when it started; this year we...

Trilateral Research would like to join other partners to write a proposal for the upcoming H2020 EU project addressing the socioeconomic challenge of people displaced by conflict and disasters. Read here for more information. The deadline for submissions is 13 March November 2018, and we would...

The focus of ethical implications within EU projects is not to police and identify consequences, but to push forward and find solutions. IN-PREP is a large innovation action H2020 project in the domain of Crisis Management that focuses on the preparedness phase. The programme seeks to...

As new internet and communication technologies are transforming the idea of an Open Government into an achievable and upcoming reality, we want to engage with as many different communities as possible to ask for their feedback on our new Open Government blueprint. The CLARITY project is...

Outsourced DPO

See below a list of standard requirements for this service, however we are always available to tailor our services in relation to our clients' needs.

Contact us to discuss further.

Serve as your DPO

Company name and contact details transmitted to the ICO Company name and contact details available to:
  • Management
  • Employees
  • Data subjects
Article reference: 37

Contact point for data subjects

  • Contact data accessible on the websites and privacy notices
  • Function as the main public contact point (email & post)
  • Guide your organisation on the possible sources of data access requests.
Article reference: 38(4)

Contact point for Data Protection Authorities
(e.g. ICO)

Liaise with the ICO in case of issues with data subjects and data breaches.
Article reference: 39(1)(d), 39(1)(e), 36

Ad hoc advice on difficult data protection issues

Written opinions on data protection queries, with an analysis of relevant issues or other relevant legislative elements
Article reference: 39(1)(a)

Regular newsletter to inform and advise on relevant developments and possible challenges in data protection

Newsletter containing the latest regulatory news and compliance guidance, and news concerning conferences and training opportunities
Monthly
Article reference: 39(1)(a)

Annual gap analysis

Audit and gap analysis to map new activities and data-processing practices
Virtual
Article reference: 39(1)(b)

Status discussion (via phone/skype) and report

Discussion and report
Every 6 months
Article reference: 39(1)(b)

Review of the privacy notices

Review of the privacy notices to ensure accuracy and advice on how to improve
Article reference: 39(1)(b)

Provide advice to the client organisation on how to carry on data protection impact assessments (DPIA) and to monitor their performance

We provide advice on:
  • Whether to carry out a DPIA
  • The best methodology to follow
  • Whether to carry out the DPIA in-house or to outsource it depending on the complexity
  • What safeguards (including technical and organisational measures) to apply to mitigate any risks to the rights and interests of the data subjects
  • Whether the DPIA has been correctly carried out and whether its conclusions are in compliance with the GDPR
Article reference: 39(1)(c)

Oversee the establishment and maintenance of the Record of Processing Activities

  • Contact point for the designated employee
  • Guidance on the Record, including provision of check-lists, best practices, and methodological advice
Article reference: 39

Provide guidance on data breach handling and reporting

  • Contact point for the responsible person
  • Contact point for the ICO
  • Advice on best practices for handling data breaches, including notification requirements, reporting and identification of measures to limit damage
Article reference: 33(3)(b)

Monitor the data-protection-training activities and advise on their necessity

  • Inclusion of a chapter on training in the status reports
  • Provision of news and updates on relevant conferences and training courses (newsletter)
  • Provision of training materials, where appropriate
Article reference: 39(1)(b)

Email and telephone assistance

-
Article reference: -

Bespoke notifications to management on critical legislative, judicial, or policy developments that may impact your business

Email notification with explanation of the development and a preliminary overview of the impact on the organisation
Article reference: 39(1)(a)

Training seminar on the developments of data protection law and policy

-
Article reference: -

Review of the consistency of the internal documents concerning data processing practices

Cross-check of the consistency of the internal documents
Article reference: 39(1)(b)

Weekend and holidays data breach guidance

Data breach guidance during the weekends and holidays
Article reference: -

DPO Assist

See below a list of standard requirements for this service, however we are always available to tailor our services in relation to our clients' needs.

Contact us to discuss further.

Ad hoc advice on difficult data protection issues

Written opinions on data protection queries, with an analysis of relevant issues or other relevant legislative elements
Article reference: 39(1)(a)

Regular newsletter to inform and advise on relevant developments and possible challenges in data protection

Newsletter containing the latest regulatory news and compliance guidance, and news concerning conferences and training opportunities.
Monthly
Article reference: 39(1)(a)

Annual gap analysis

Audit and gap analysis to map new activities and data-processing practices
Virtual
Article reference: 39(1)(b)

Status discussion (via phone/skype) and report

Discussion and report
Annually
Article reference: 39(1)(b)

Review of the privacy notices

Review of the privacy notices to ensure accuracy and advice on how to improve.
Article reference: 39(1)(b)

Provide advice to the client organisation on how to carry on data protection impact assessments (DPIA) and to monitor their performance

We provide advice on:
  • Whether to carry out a DPIA
  • The best methodology to follow
  • Whether to carry out the DPIA in-house or to outsource it depending on the complexity
  • What safeguards (including technical and organisational measures) to apply to mitigate any risks to the rights and interests of the data subjects
  • Whether the DPIA has been correctly carried out and whether its conclusions are in compliance with the GDPR
Article reference: 39(1)(c)

Provide guidance on data breach handling and reporting

  • Contact point for the responsible person
  • Advice on best practices for handling data breaches, including notification requirements, reporting and identification of measures to limit damage
Article reference: 33(3)(b)

Monitor the data-protection-training activities and advise on their necessity

  • Inclusion of a chapter on training in the status reports
  • Provision of news and updates on relevant conferences and training courses (newsletter)
  • Provision of training materials, where appropriate
Article reference: 39(1)(b)

Email abd telephone assistance

-
Article reference: -

Bespoke notifications to the top management on critical legislative, judicial, or policy developments that may impact your business

Email notification with explanation of the development and a preliminary overview of the impact on the organisation
Article reference: 39(1)(a)

Compliance Support

See below a list of standard requirements for this service, however we are always available to tailor our services in relation to our clients' needs.

Contact us to discuss further.

Data Mapping

Map the data flows within your organisation to better understand how personal information flows between departments

Data Protection Impact Assessments

Where required by the GDPR or national law, conduct or review DPIAs using our library of good practices
Article reference: 35

Consent and Privacy Notice Requirements

Revise and improve consent and privacy notices to meet transparency and accoutnability requirements

Gap Analysis

Identify gaps in your organisation's compliance with the GDPR, national data protection legislation or sectoral legislation

Data Protection Audit

Audit your organisation's activities to assess your compliance with applicable data protection law

Data Protection-by-design and -default

Work with your technical and admin teams to operationalise Data Protection-by-design and -default, using established good practice
Article reference: 25

Training

We offer general, role-based (e.g., HR) and activity based (e.g., DPIA) training. All our training materials are designed to be accessible to non-experts and easy to use

General compliance support

Support for creating required documentation, including, but not limited to Records of Processing activities, Data retention (and deletion) schedules, Personal Data Breach procedures, Subject Access Request procedures, Training materials, Legitimate Interest Assessments, etc.)